Help

How do I reserve a park or a facility? - You may only search but not make any reservation for a park or facility. Please contact the appropriate city to reserve a park or facility. You may find a list of participating cities on the Contact Us page.

Do I need an account to use the MyParksandRecreation.com website? - No, you don't need an account to search on the site. However, you will need an account for each city to complete registration.

How do I get a user ID and a password set up to register for an activity? - Please go to applicable city's website and click the 'My Account' tab and follow the instructions. Please note some cities may issue an account instantly, others may take up to 24 hours. You may find a list of participating cities on the Contact Us page.

Who do I contact if I am charged incorrectly? - Please contact the appropriate city for payment issues. You may find a list of participating cities on the Contact Us page.

I tried to register for an activity and cannot remember my login information. How do I retrieve it? - Please contact the appropriate city for login issues. You may find a list of participating cities on the Contact Us page.

Who should I contact if I need additional help? - Please contact the appropriate city to address your issue. You may find a list of participating cities on the Contact Us page.